Who We Are?

Estuary Business Solutions (EBS) Limited is a Nigerian-based business consulting and technology services company with experience and comprehensive capabilities across diverse business functions. EBS collaborates with clients to support their strategic objectives of transformation into high-performance businesses. EBS delivers insights and puts them into action through the following service lines: Customer Relationship Management, Finance and Performance Management, Talent and Organization Performance, Strategy, and Supply Chain Management.

Personal Data

Under the EU’s General Data Protection Regulation (GDPR) and the Nigeria Data Protection Act personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Why Do We Need the Data?

We need to collect your personal data in order for us to provide you with our services. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose(s) only, and will in no way invade your privacy. If there is a need to use your personal data for marketing purpose, Estuary Business Solution Limited will ensure to seek additional consent from you. Estuary Business Solution Limited shall not collect or process more data than is reasonably required for a particular processing activity. In addition, every processing purpose has at least one lawful basis for processing to safeguard the rights of the data subjects, as listed below:

How We Use Your Information

This privacy notice tells you how we, Estuary Business Solutions Limited, will collect and use your personal data for relationship management, profiling, business analytics/development, communication, registration, subscription, cookies, and all-round efficient service delivery. 

Why Does Estuary Business Solutions Limited Need to Collect and Store Personal Data?

We need to collect your personal data in order for us to provide you with our services. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose(s) only, and will in no way invade your privacy. If there is a need to use your personal data for marketing purpose, Estuary Business Solutions Limited will ensure to seek additional consent from you

Will Estuary Business Solutions Limited Share My Personal Data with Anyone Else?

Estuary Business Solutions Limited may pass your personal data to third-party service providers contracted by us. Any third parties that we may share your personal data with is under an obligation to secure your details, and use them only to fulfil the service for which they were contracted. When they no longer need your details to fulfil this service, the data will be disposed in line with the Estuary Business Solutions Limited’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are required to do otherwise, legally.

How Will Estuary Business Solutions Limited Use the Personal Data It Collects About Me?

We will process (collect, use and store) the information you provide in a manner that complies with the EU’s General Data Protection Regulation (GDPR) and the Nigeria Data Protection Act. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Estuary Business Solutions Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. The retention period for certain kinds of personal data may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will the Estuary Business Solutions Limited contact me?

We do not intend to be intrusive, and we will not ask irrelevant or unnecessary questions. Moreover, we will subject the information you provide to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Data Subject Rights

According to the provision of the GDPR/NDPR/NDPA, data subject have certain rights at any point while Estuary Business Solution Limited are in possession of or processing your personal data, you, the data subject, have the right to:

• Request a copy of the information that we hold about you
• Correct the data that we hold about you that is inaccurate or incomplete
• Right to rectify inaccurate data
• Ask for the data we hold about you to be erased from our systems/record
• Restrict processing of your personal data where certain conditions apply
• Have the data we hold about you transferred to another organisation
• Object to certain types of processing like direct marketing
• Object to automated processing like profiling, as well as the right to be subject to the legal effects of automated processing or profiling
• Right to Lodge Complaint to the Supervisory Authority (Nigeria Data Protection Commission) at Info@ndpc.gov.ng

Can I Find Out the Personal Data That Estuary Business Solutions Limited Holds About Me?

Estuary Business Solutions Limited, at your request, can confirm what information we hold about you and how it is processed. If we do hold your personal data, you have the right to request the following information:

• Contact details of the data protection officer, where applicable.
• The purpose of the processing as well as the legal basis for processing.
• Information about interests, if the processing is based on the legitimate interests of Estuary Business Solutions Limited or a third party.
• The categories of personal data collected, stored and processed.
• Recipient(s) or categories of recipients that the data is/will be disclosed to.
• Information about how we intend to securely transfer the personal data to a third party or international organisation. The Attorney General of the Federation will approve sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
• How long the data will be stored.
• Details of your rights to correct, erase, restrict or object to such processing.
• Information about your right to withdraw consent at any time.
• How to lodge a complaint with the supervisory authority.
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of personal data if you didn’t provide it directly.
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What Forms of ID Will I Need to Provide in Order to Access This?

Estuary Business Solutions Limited accepts the following (but not limited to) forms of ID when information on your personal data is requested: Passport, driving license, national identity card, permanent voter card.

Use of Cookies
Our website uses cookies to enhance your browsing experience, provide personalized content, and analyze our traffic. By continuing to use our website, you consent to our use of cookies. To learn more about the types of cookies we use, why we use them, and how you can manage your cookie preferences, please view our dedicated Cookie Policy by clicking on See Cookie Policy.

Automated Spam Detection Service (ASD)
To protect our website from malicious activity and spam, visitor comments may be subject to scrutiny by an Automated Spam Detection Service (ASD). This service processes the data submitted in the comments form, including the visitor’s IP address and browser user agent string.

Your Right to Object to ASD
You have the right to object to the use of ASD for processing your data. If you choose to object, you may contact our Data Protection Officer at demmyd@ebsafr.com to express your concerns and discuss alternative means of verification for your submissions.

Reassurance of No Harm
EBS ensures that the use of ASD is solely for the purpose of maintaining the security and integrity of our website. The implementation of ASD will not cause any harm to users or their personal data. The processing is conducted in accordance with applicable data protection regulations and with the highest level of security to safeguard your data.

Complaints
If you wish to lodge a complaint regarding our handling of your personal data, you may contact:

• EBS Data Protection Officer: demmyd@ebsafr.com
• Supervisory Authority: info@ndpc.gov.ng